Terms & Conditions

Privacy Policy

Effective Date: 01 February 2025

MenoMora ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information in compliance with the Privacy Act 2020 and other applicable laws in New Zealand.

1. Collection of Personal Information

We may collect personal information from you, including but not limited to:

  • Your name, email address, phone number, and physical address when you make a purchase or sign up for our newsletters.
  • Payment details for processing transactions.
  • Information about your interactions with our website, such as IP addresses and browsing behaviour.

2. Use of Personal Information

We collect and use your information to:

  • Process and deliver your orders.
  • Provide customer service and respond to your inquiries.
  • Send updates, promotions, and other communications (you can opt out at any time).
  • Improve our website, products, and services.

3. Sharing of Information

We do not sell your personal information to third parties. However, we may share your information with:

  • Payment processing providers for secure transactions.
  • Delivery partners to fulfil your orders.
  • Legal authorities if required by law or to protect our rights.

4. Storage and Security

Your information is securely stored and protected against unauthorized access, loss, or misuse. We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy.

5. Your Rights

Under New Zealand law, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your information if it is inaccurate.
  • Withdraw your consent for certain uses of your information.
  • To exercise your rights, please contact us at contactus@menomora.com

6. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

Terms of Use Policy

Effective Date: 01 February 2025

By accessing or using our website, you agree to the following terms and conditions. If you do not agree, please do not use our website.

1. Use of the Website

  • Our website and its content are provided for informational purposes and for purchasing our products.
  • You agree not to use the website for any unlawful or prohibited activities.

2. Intellectual Property

  • All content, trademarks, logos, and designs on this website are the property of MenoMora or its licensors and are protected by New Zealand copyright laws.
  • You may not copy, reproduce, or distribute any content without prior written permission.

3. Product Information

  • The information provided on this website, including product descriptions and blog content, is for general informational purposes only and is not intended as medical advice.
  • Always consult a healthcare professional before starting any new supplement.

4. Limitation of Liability

  • To the maximum extent permitted by New Zealand law, MenoMora will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

5. User Accounts

  • If you create an account, you are responsible for maintaining its confidentiality and for all activities under your account.
  • We reserve the right to terminate accounts for any misuse or violation of these terms.

6. Governing Law

These terms are governed by the laws of New Zealand. Any disputes will be resolved in New Zealand courts.

7. Changes to these Terms

We may update these Terms of Use from time to time. Continued use of the website after changes constitutes your acceptance of the new terms.

8. Contact Information

If you have questions about these terms, please contact us at contactus@menomora.com